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Etnies Reviews

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Overall Rating

4.5
9 Reviews
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About Etnies

Etnies.com is a platform that offers a variety of products and services. The main offerings include shoes, clothing, and lifestyle wear. The products are designed with a focus on the needs of skateboarders, built to withstand the toughest conditions of skateboarding. The website features a range of collections including the latest skate, BXM, MTB, Michelin, Vegan, and lifestyle collections. In addition to products, the website also offers services such as free shipping and free returns on US orders. A unique initiative by the company is the "Buy a Shoe, Plant a Tree" program. The website also has a Help Center to assist customers with their queries and concerns..

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Etnies Customer Reviews (9)

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Robert Michaels
Robert Michaels
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Feb 10, 2023
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Brian Clontz
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Feb 8, 2023
Declan Walters
Declan Walters
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Feb 8, 2023
Yvonne Lang
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Feb 8, 2023
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Lu Gibbs
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Feb 7, 2023
Yasmin Henderson
Yasmin Henderson
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Feb 6, 2023
Susanne David
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Feb 6, 2023
Charlie Lambert
Charlie Lambert
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Feb 4, 2023
Jessie Cargo
Jessie Cargo
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Feb 4, 2023

Etnies Customer’s Q&A

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Etnies Features and Benefits

Etnies.com is a well-established brand that has been a pioneer in the action sports industry. The brand is known for its innovative products, cutting-edge designs, and commitment to making a positive difference in the lives of its customers and employees.

Key Features:

  • Skateboarding-specific design: Etnies were one of the first brands to produce skateboarding shoes that were specifically designed for the sport. This means that their shoes offer features and benefits that are tailored to the needs of skateboarders, such as increased traction and durability.
  • Innovative Products: Etnies is known for its innovative products. The company’s goal is to provide the best possible experience for its customers, whether they’re skateboarding, BMXing, or just hanging out.
  • International Presence: From its humble beginnings in Orange County, California, Etnies has grown into an international company with a presence in over 70 countries.

Benefits:

  • Quality and Performance: Etnies’ mission is to make shoes that not only look good, but also feel good and perform well.
  • Lifestyle Brand: Etnies is more than just a shoe company; it’s a lifestyle brand that represents everything action sports.
  • Professional Endorsements: The brand sponsors professional skateboarders and BMX riders, and releases signature shoe models.

About etnies.com Prices and Cost?

On etnies.com, there are various products available at different price points. For instance, the Aurelien is priced at $67.99, down from $84.99. The Joslin Michelin shoes range from $49.99 to $87.99, originally priced between $99.99 and $109.99. The Joslin Vulc shoes are available from $44.99 to $75.99, down from $94.99. The Marana Michelin shoes are priced between $54.99 and $87.99, with the original prices ranging from $104.99 to $109.99. The Singleton Vulc XLT shoes range from $39.99 to $67.99, down from $84.99. Lastly, the Windrow Vulc Mid X Andy Anderson is priced at $71.99, down from $89.99. These prices reflect the sale prices on the website. Please note that prices may vary based on the style, size, and color of the product..

About etnies.com Payment Method?

The payment methods accepted by etnies.com include American Express, Discover, Mastercard, Visa, PayPal (most preferred and safest), Afterpay, and Etnies Gift Certificates. Please note that personal checks, cashier checks, or money orders are not accepted as a form of payment. Any mail orders will be returned to the sender. The payment is securely processed via the online payment provider Shopify Payments or PayPal. The entire checkout process and account pages are encrypted using TLS/SSL so transactions remain confidential. The website has partnered with Shopify to offer safe and secure credit card transactions for customers. Shopify manages the complex routing of sensitive customer information through the credit card networks and adheres to strict industry standards for payment processing. It uses 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions and complies with the Payment Card Industry (PCI) Data Security Standard..

Etnies FAQs

FAQ

Etnies Alternatives

Here are some alternatives to Etnies.com:

  1. RVCA: Known for its unique blend of art, fashion, and street culture. The brand is recognized for its quality clothing and accessories that appeal to the creative and active lifestyle of its customers.

  2. Quiksilver: An American surf and outdoor brand known for its high-quality surfwear and outdoor clothing. They offer a wide range of surf-inspired clothing, including wetsuits, board shorts, and rash guards, as well as a variety of other outdoor clothing and gear.

  3. Lakai: A skateboarding footwear and apparel brand that is known for its high-quality and stylish skate shoes. The brand is also recognized for its team of professional skateboarders who collaborate with Lakai to create innovative and functional products.

  4. Vans: An American footwear and apparel brand that is best known for its skateboarding shoes. The company has expanded to offer a range of casual footwear and clothing.

  5. Supra: A footwear and clothing brand that is known for its unique and bold designs. Their products are often seen as a fusion of skateboarding culture and high-fashion.

  6. Volcom: A clothing brand known for its edgy and alternative style, with a focus on skateboarding and surfing culture. Their clothing and accessories feature bold graphics, unique prints, and a rebellious attitude.

  7. Hurley: A surf-inspired clothing brand that offers a range of apparel and accessories for men, women, and children. Known for their innovative designs and high-quality materials.

  8. DC Shoes: Similar to Etnies, DC Shoes is a popular brand known for its skateboarding shoes and apparel.

  9. K-Swiss: A brand that offers a variety of athletic and casual footwear and apparel.

  10. Boxfresh: A British fashion label that provides footwear and apparel with a streetwear edge.

These brands offer similar products and cater to the same audience as Etnies, making them great alternatives.

FAQ

How To Open A Etnies Account?

To open an account on Etnies.com, follow these steps:

  1. Visit the Etnies.com website.
  2. Click on the "My Account" link located at the top of the page.
  3. On the next page, find and click on the "Create a new account" link.
  4. Fill in the required information, including your email address and a password.
  5. Click on the "Create Account" button to complete the process.

Once the account is created, you can sign in to your customer account on Etnies.com for a fast and easy shopping and checkout experience. You can access your orders, tracking, payment info, and more from your account. If you forget your password, visit 'My Account' and click the 'Forgot Password' link. You will be emailed instructions on resetting your password. Enjoy shopping at Etnies!

FAQ

Can I change or cancel an order?

Once an order is submitted, it is immediately transmitted to an automated processing system, so cancellations and modifications are not possible. However, you can return your item for a refund or gift card.
FAQ

How long will it take to ship my order?

Orders are processed and shipped within 1-2 business days from payment, and you will receive a Fed Ex tracking number within 72 hours. Expedited shipping options are available.
FAQ

Why was my order cancelled, and can I ship my order to a military address or P.O. box?

Orders may be cancelled due to fraudulent circumstances, and Etnies does not ship to APO/FPO addresses or P.O. boxes.
FAQ

How do I track my order?

You will receive an order confirmation email upon submitting your order, and a Fed Ex tracking number once your order is processed and packed.
FAQ

What is your return policy?

Unused items can be returned for a refund within 30 days of purchase, but exchanges are not currently supported. Original outbound shipping costs are not refunded, and returns may take 10-21 days to process.
FAQ

Which countries does Etnies.com ship to?

Etnies.com currently ships to the United States and Australia.
FAQ

How will you ship my international order?

International orders will be shipped through a third-party company called BorderGuru, which will handle shipping and customs clearance.
FAQ

How can I track my order on etnies.com?

To track an order on etnies.com, an order confirmation is sent through email upon submitting the order. Once the order is processed and packed, a USPS tracking number is emailed. Please allow 72 hours for Ground and Priority to update. If the tracking number is not received or there's an issue with the order, it's recommended to contact the customer service team at etnies.com. They can provide further assistance and ensure all information needed to replace a missing order is available.

FAQ

What is the return policy of etnies.com?

The return policy of etnies.com allows for unused products to be returned for a full refund within 30 days of the purchase date. However, exchanges are not currently supported. Free return shipping is offered on all US domestic orders, but customers will be responsible for return costs on any international orders. Items must include original tags and/or original shoe or boot box. All items must be unworn, unwashed, free of smoke smell, pet hair, etc. Shoes and boots should be tried on in a carpeted area as returns will be refused if received marked or scuffed. Any item purchased at normal price before the start of a sale will not be credited or refunded for the difference in price once a sale campaign has begun. The original outbound shipping cost is not part of the refund, only the cost of the item plus state tax (if applicable) will be refunded. Please allow 15 - 30 days for the refund to show on your banking statement. If you wish to ship your return by your own method of shipping, please ship to the address: Sole Technology Attn: STI Ecommerce Returns 17300 Slover Ave Fontana, CA 92337.

FAQ

Are there any discounts available on etnies.com?

There are several discounts available on etnies.com. Here are some of them: - 30% Off with the code WELCOME30 - 40% off Select items with the code THESEGMENT40 - 20% off Everything with the code WELCOME20 - 30% Off with the code GIFTME30 - 10% Off Selected items with the code GET10PCNT - 15% Off Using Code WELCOME15 - 15% Off with Code ETNIES15 on All Orders - 10% Off Everything with the code GET10 - 25% Off the Sheep Apparel Collection with the code Sheep25 - 10% Off with Code WELCOME10 on All Orders - $5 off on $30+ Orders with the code 13457 - 20% Off with Code SHECKS on All Orders - 20% Off with Code NINECLUB on All Orders - 10% off selected items with the code ET-SHOP Please note that these codes are subject to change and may have certain terms and conditions. It's recommended to check the website for the most up-to-date information.

FAQ

Can I track my order on etnies.com?

Yes, orders on etnies.com can be tracked. Once an order is processed and packed, a USPS tracking number is emailed. Please allow 72 hours for Ground and Priority to update. If the order is not set to hold by the fraud prevention team, it should be shipped within 1-2 business days. All orders will ship the following business day from completing the payment. This means if an order is placed on Friday, tracking information will not be received until Monday. Sign into the customer account on etnies.com for the fastest, easiest shopping, and checkout experience possible. Access to orders, tracking, payment info, and more is available there. Alternatively, the order status can be tracked in the AfterShip tracking page by using the tracking number received in the order confirmation email.

FAQ

About etnies.com Popular Products and Services?

Etnies.com is a popular online store known for its wide range of skateboarding footwear, apparel, and accessories. The site features various collections including Aidan Campbell, Andy Anderson, Aurelien Giraud, and Chris Joslin among others. Some of the best sellers and popular products include skate shoes, clothing, and accessories designed to withstand the toughest conditions of skateboarding. Notable items include the 3 Pines Tee, AG Arrow Pullover, and Andy Anderson Pant. The site also offers an Arrow Web Belt which has received multiple reviews. Please note that availability of products may vary..

FAQ

Can I find other sports equipment on etnies.com?

Based on the available information, etnies.com primarily offers skate shoes, clothing, and accessories. The products are designed by skateboarders to withstand the toughest conditions of skateboarding. However, there is no specific mention of other sports equipment being available on the site. Therefore, it might be best to visit the site directly for the most accurate and up-to-date information. If you need further assistance, feel free to ask.

FAQ

How do I use Afterpay on etnies.com?

Afterpay is a payment method available on etnies.com. To use Afterpay, follow these steps:

  1. Shop at etnies.com and add items to the cart.
  2. At checkout, choose Afterpay as the payment method.
  3. If you are a first-time customer, you will need to create an Afterpay account. If you are a returning customer, simply log in to make the purchase.
  4. The goods will be shipped to you by etnies.com after checkout.

Please note that Afterpay does not approve 100% of orders. They consider a number of different factors when determining which orders to approve. For example, the longer you have been a shopper using Afterpay and the more orders you have successfully repaid, the more likely you will be able to spend more. Also, ensure there are sufficient funds on your card for the first installment amount.

Remember, Afterpay is committed to supporting responsible spending. If you have more questions about Afterpay, it's recommended to visit their official website or contact their customer service for more detailed information.

FAQ

etnies.com Return Policy?

Etnies.com has a return policy that allows customers to return unused products for a full refund within 30 days of the purchase date. However, exchanges are not currently supported. Free return shipping is offered on all US domestic orders. Customers will be responsible for return costs on any international orders. Items must include original tags and/or original shoe or boot box. All items must be unworn, unwashed, free of smoke smell, pet hair, etc. Shoes and boots should be tried on in a carpeted area as returns will be refused if received marked or scuffed. Any item purchased at normal price before the start of a sale will not be credited or refunded for the difference in price once a sale campaign has begun. Original outbound shipping cost is not part of the refund. Only the cost of the item plus state tax (if applicable) will be refunded.

As for the shipping policy, all U.S. orders are shipped via USPS. The shipping methods offered at check out are USPS Ground (Delivered within 7-14 business days) and USPS Priority (Delivered within 3-7 business days). Please note these are not guaranteed delivery times. Shipping times are estimated and may vary based on location and conditions. Next Day Air/Overnight shipping options are not offered. USPS Ground shipping is the only available shipping option for Alaska and Hawaii. The shipping costs for the order depend on the total amount in the cart before any taxes or discounts. Ground Shipping is free for U.S. orders over $50. International orders will be shipped through a third party company called BorderGuru, which will handle the shipping and customs clearance for the order.

FAQ

What is the contact information for Etnies?

The U.S. headquarters of Etnies is located in Southern California, specifically at 26921 Fuerte Drive, Lake Forest, CA 92630. However, it's important to note that the headquarters is closed to the general public. For returns, an automated system and the shipping label provided with the approved return should be used.

For online customer service, it's available from Monday - Friday, 9:00 AM to 5:00 PM PST. The contact can be made through the message icon at the lower left corner of their site for frequently asked questions like style recommendations, product sizing, return policies, or by email at: customerservice@etnies.com.

For Etnies Canada, the online customer service is available from Monday - Friday, 9:00 AM to 4:00 PM PST. The contact information is as follows: Phone: +1 833-677-1097, Email: cs@etniescanada.ca.

FAQ

Can I find Etnies shoes in a physical store?

Yes, Etnies shoes can be found in physical stores. The official Etnies website provides a Dealer Locator feature that allows customers to find their local Etnies retailer. It's recommended to visit the Etnies website for the most accurate and up-to-date information..